Forgotten Password
Password Reset: Clicking on Forgot Password on the following link : https://oblist.com/account/login
Verification: You'll receive an email to reset your password.
New Password: Follow the prompts to create a new password. Choose a strong, unique password to enhance security.
Incorrect Username or Email
Check for Typos: Ensure there are no spelling mistakes. Pay attention to case sensitivity.
Multiple Accounts: If you have multiple accounts, verify you’re using the correct credentials for the account you’re trying to access.
Browser or Device Issues
Clear Cache and Cookies: Browsers store data that can sometimes interfere with login processes. Clearing cache and cookies can resolve this.
Update Browser: Ensure your browser is up to date. Older versions may have compatibility issues.
Try a Different Browser or Device: Switching to another browser or device can help identify if the issue is specific to your current setup.
Changing the account email
The Security section changes the password; it does not provide a self-service login-email change.
If you need to replace an inaccessible email, continue in the current chat and state whether this is a customer account, Trade-buyer account or Vendor Dashboard account. Provide the current email, requested new email and whether the old mailbox is accessible. A teammate must verify identity and the account relationship before changing or merging emails. Do not create a duplicate account as a workaround.