Skip to main content
All CollectionsSupport
Resolving common login issues
Resolving common login issues
Updated over 4 months ago

Forgotten Password

  1. Password Reset: Clicking on Forgot Password on the following link : https://oblist.com/account/login

  2. Verification: You'll receive an email to reset your password.

  3. New Password: Follow the prompts to create a new password. Choose a strong, unique password to enhance security.

Incorrect Username or Email

  1. Check for Typos: Ensure there are no spelling mistakes. Pay attention to case sensitivity.

  2. Multiple Accounts: If you have multiple accounts, verify you’re using the correct credentials for the account you’re trying to access.

Browser or Device Issues

  1. Clear Cache and Cookies: Browsers store data that can sometimes interfere with login processes. Clearing cache and cookies can resolve this.

  2. Update Browser: Ensure your browser is up to date. Older versions may have compatibility issues.

  3. Try a Different Browser or Device: Switching to another browser or device can help identify if the issue is specific to your current setup.

Did this answer your question?