You can follow your return from start to finish in the portal — no Waybill, no separate account needed.
Go to returns.oblist.com.
Enter your order number and the email on your order.
Open "Your requests" to see the status of each piece:
Awaiting shipment — print/drop off your prepaid label, or add your own tracking number.
In transit — on its way back to the brand or our partner.
Received / Inspected — we've got it and we're checking it.
Resolved — your refund, store credit or exchange has been actioned.
If you used a prepaid label, you can re-open it anytime from "Your requests" to print it again or check the drop-off deadline. If you shipped with your own carrier, add the tracking number there so we can follow the parcel.
Need a hand? Contact us — we're happy to help.