Please note that depending on your destination country, you may have to pay customs duties which are not included in the total price of your order. These customs duties must be paid directly to the carrier or to the authorities in your country.
We currently ship to E.U, U.K, Switzerland, USA, AE, SG & AU.Depending on your delivery address, some products may not be available. Please make sure to select your delivery country (at the top of our website by clicking on this icon
) before placing your order.
Delivery information
Dispatch and delivery times may vary depending on the product/vendor you choose.
We provide you an estimate delivery time on product page, cart and checkout.
The delivery options for your destination are displayed at checkout. We require a signature for all orders, so delivery to PO Boxes, Army Post Office (APO) and Fleet Post Office (FPO) addresses is currently unavailable.
Tracking Shipments and Receiving Packages
Once your order is shipped, you will receive a confirmation email with tracking information. We recommend regularly checking the status of your delivery either through this email or by logging into your account. If you opted for notifications at checkout, you will also receive updates via email and SMS about your package’s progress. Please ensure you are available to receive the package, or if necessary, contact the carrier to reschedule the delivery. If there are any issues with the tracking or it is unavailable, feel free to reach out to our customer service team, who will be happy to assist you.
Product available
Our vendors will typically aim to dispatch your order within 72 hours.
Made to order products
Please refer to the product page for more details on lead times and specific delivery information. Due to the nature of made-to-order and custom-made items, manufacturing lead times may vary as your item is created specifically for you.
Please note that we do not accept returns and/or refunds for products labeled "MADE TO ORDER". Learn more about refunds and returns for made-to-order products.
Estimate Delivery Time
The shipping time is an estimate of when the item will leave our warehouse. For example, if an item displays “Delivery between Tuesday, January 24 and Monday, January 30.” the item will leave the vendor warehouse 2-3 business day after you place your order. While vendors works hard to ship every order as quickly as possible, items that are personalized, custom-configured, or more popular may have longer shipping times. Occasionally, we will confirm shipping and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify you by email of the new shipping and delivery times.
Guaranteed shipping services
In some areas in U.E., you can also choose faster delivery options, if available, for an additional fee for items can be placed into a box and sent by regular carriers.
For small items (can be placed in a box and sent by regular carriers)
Express delivery for most of Europe : delivered within 2-4 days.
Standard delivery for selected countries: delivered within 2-6 days.
For large items (can't be placed in a box and/or sent by regular carriers)
We work in collaboration with carriers specializing in furniture delivery across Europe.
However, vendors can also impose a carrier.
Depending of the choice of the carrier and large items, The Oblist will notify you the estimated delivery date. Contact us if you have any questions.
For large items, delivery is made on the sidewalk at the bottom of your home. It's up to you to provide assistance to bring your order to your home. It is your responsibility to ensure that the dimensions of your lift or stairwell allow you to transport the furniture to your home.
In order to facilitate transport, your item may sometimes arrive disassembled; it remains rare.
The carrier will not be able to help you reassemble the furniture, however do not hesitate to contact your seller if they did not include assembly instructions in the package.