If you receive your order and find that its contents are damaged, please inform our Customer Service within 3 days following the delivery to be eligible for Buyer Protection.

If the contents of your order are damaged, The Oblist will contact the carrier directly to resolve the problem as quickly as possible, with the least inconvenience to you. We will keep you informed of the progress of our investigation and, if possible, we will send you a replacement product.

If you have any problems with your new product or suspect it's defective, please inform us immediately to report it.