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Can I return my order ?
Can I return my order ?
Updated over 5 months ago


We accept returns within 14 days, starting from the day your order was delivered.

Returned items must comply with our return policy:

  • Items must be returned undamaged and unused, with any tags attached and the original packaging included.

  • Accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective box when returned.

  • Household products must be returned unopened and unused, with the seals of any packaging still intact.

Made-to-order items cannot be returned as they have been created to your specification, unless the item arrives damaged or faulty when delivered to you. In this particular case, you must inform us within 72h after receiving your order.

We are not able to accept returns of large vintage furnitures including for exemple : table, chair, sofa, armchair... If you have any questions, contact us.

We are not able to accept returns of certain items (for example, home fragrances, aerosols, spray receptacles, essential oil) containing materials or ingredients that are flammable or pose a risk during the return shipping process. If you have any questions, contact us.

Please be careful when unpacking your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

To create a better shopping experience for our customers, we offer a flexible returns policy. We monitor the number of returns and reserve the right to close your Oblist account or restrict future orders if your return behaviour is in breach of our Returns Policy.

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